“We were buying two properties one in Los Angeles and one in MA and doing a 1031 Exchange which made our buying process a little more hectic than normal. I had started seeing properties with another realtor who didn’t seem to work out but before giving up I decided to contact Natalie and it was definitely the best decision ever. She was patient and knowledgeable and helped me find a condo that met all of my requirements. Natalie is incredibly organized. We’d have a very clear schedule of properties to look at with a nice packet of listing in the order we were to go see them. I never had to ask twice about looking at particular property which was great. If we happened upon an unscheduled open house she would take the time to look with me. When it came to neighborhood information she was definitely on top of it. I could tell she does her research… from schools to crime statistics she knew it. I’d often ask her what her vibe was on any area we looked at which totally helped. I felt like she was always open and honest with me and not just trying to make a quick sale. She made the process super easy, fun and exciting. When the bank (quicken loans – I don’t recommend) started losing our paperwork and made the closing process a major headache she helped stay on top of them so we would still close quickly. Although I know I wasn’t her only client I definitely felt like I was a priority. If I could give her a higher rating I would. She really is fantastic. I’ve now been in my new place a month and if anything comes up in which I have a question she’s super responsive and helpful. I could keep going on and on singing her praises, but I’ll leave it like this… In the home buying process, hiring Natalie is a no-brainer.”
— Nick Melo
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